Service Policies & Procedures

Acceptance and Refusal of Authorisations Policy

Administration of Authorised Medication Policy

Allied Health Professional Assessment Policy

Arrival, Departure & Late Collection of Children Policy

Behaviour Management Policy

Child Protection Policy

Child Safe Policy

Child Safe Environment Policy

Complaints Handling Policy

Death of a Child Policy

Death of a Staff Member Policy

Educator & Management Policy

Education, Curriculum and Learning Policy

Emergency Management and Evacuation Policy

Enrolment Policy

Excursion & Transportation Policy

Family Law & Access Policy

Food Safety & Nutrition Policy

Governance & Management Policy

Grievance Policy

Hygiene & Cleaning Policy

Immunisation, Infectious Disease & Disease Prevention Policy

Incident, Injury, Trauma and Illness Policy

Inclusion Policy

Medical Conditions Policy

National Quality Framework Policy

Parental Interactions & Involvement Policy

Payment of Service Fees & Provision of Statement of Fees Charged by the Service Policy

Photography, Taking Images & Videography Policy

Physical Environment (WHS) Policy

Policy & Procedure Review Policy

Record Keeping and Retention Policy

Relationships and Interactions with Children Policy

Sleep, Rest & Relaxation Policy

Social Media and Digital Communications Policy

Staffing Arrangements Policy

Sun Safe, Heat and UV Protection Policy

Technology Usage Policy

Tobacco, Drug and Alcohol Policy

Visitors Policy

Legislation & Children’s rights

Education and Care Services National Regulations (2011 SI 653)

Children (Education and Care Services) National Law (NSW) No 104a of 2010

United Nations Convention on the Rights of the Child

Office of Children’s Guardian

Child Safe Scheme

Model Code of Taking Images in Early Childhood Education and Care

Early Childhood Australia Code of Ethics

Making a Complaint

If you are concerned about the health, safety or wellbeing of a child while attending an ECEC service, you should contact the department as soon as possible on 1800 619 113 or via email ececd@det.nsw.edu.au and we will investigate the matter. You can call anonymously if you wish. Here is the link to the Department of Education’s website for more details on Feedback and complaints about an ECEC service (nsw.gov.au)